At Olura, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
When you visit Olura, we may collect the following:
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Personal Information: Name, email address, shipping/billing address, phone number.
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Payment Details: Collected securely via trusted third-party processors (we do not store card information).
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Device Information: IP address, browser type, time zone, and cookies for better performance and marketing.
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Order Details: Products purchased, transaction history, and customer preferences.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Communicate with you about your orders or promotions.
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Improve your experience on our site.
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Prevent fraud or unauthorized activity.
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Provide customer service and support.
3. Sharing Your Information
We only share your data with trusted partners:
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Payment providers (e.g., Paystack, Stripe)
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Shipping companies
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Marketing platforms (e.g., Klaviyo, Meta Ads) — only with your consent
We never sell or rent your personal data.
4. Cookies
We use cookies to improve site functionality and personalize your shopping experience. You can control cookies via your browser settings.
5. Your Rights
Depending on your region, you may have rights to:
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Access or update your personal information
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Request deletion of your data
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Opt out of email marketing at any time
To exercise your rights,
6. Data Security
We follow industry best practices to protect your data, including secure socket layer (SSL) encryption and secure checkout protocols.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices — we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.